1. General Information

Confidentiality of our clients' data is our top priority. Your personal data will exclusively be processed under strict observance of the German Data Protection jurisdiction. The following rules and regulations will inform you on the kind, extent and purpose of collecting, processing and using personal data. This Declaration on Data Protection applies to our websites only.

2. Kind of Data processed

When getting into contact (e.g. by e-mail or contact form) your personal data will be stored for the purpose of processing them, in case it comes to follow-up questions.

Use of cookies:
We use cookies to optimise our Internet presentation. These are small data files, which will be stored on your computer. Once the browser is closed down, they will be deleted. Other cookies will remain on your computer (long-term cookies) for identification on the occasion of your next visit. This enables us to offer you services on our site. You can block the storing of cookies by choosing Browser Option "Block Cookies".

During the data transfer (e. g. when calling up one of our service pages) your browser will – for technical reasons – automatically send data to our webserver. These are the date and time of your visit, the URL of the referring website, the data called up, volume of the data sent, browser type and version, operating system and your IP-address. These data will be stored separately from any other data that you type in to use our services, and they are exclusively stored for IT-Safety reasons and will be deleted after one week at the latest. They will not be allocated to any defined person.

None of your data will be handed on to third parties without your explicit consent or the relevant legal basis. As soon as your request has been dealt with, your data will be blocked for further use. Once the tax and commercial-law related regulations have been fulfilled, these data will be deleted, unless you have explicitly agreed to their further use.

3. Data Safety

You may rely on our certified data protection whenever we provide you with our consultancy. We guarantee that we will not hand your data on to third parties - they will exclusively be used for the administration for your access to our website and the e-mailing list.

As qualified service providers for processing data in the sense of § 11 BDSG we furthermore process your data in a data pool. This means a special challenge for the quality and, consequently, for the safety of our IT.

Our Information Safety Management System is certified under ISO IEC 27001.

Against the background of ever-increasing data losses and system failures by attacks on the IT-infrastructure of companies, sustainable safety standards are gaining increasing importance. IT safety and data protection are vital elements in the build-up of trust with clients and cooperation partners and, at the same time, a strong pillar of competitiveness.

The key role of IT in handling business processes and using global net structures for data communication requires an overall Information Safety Management System (ISMS), which minimises the risks for both systems and data.

In conformity with Standard ISO/IEC 27001, the ISMS criteria are checked and evaluated as to their complexity by an independent certification body.

A successful check in conformity with ISO/IEC 27001 confirms the following:

  • Confidentiality, integrity and availability of the information processed
  • Effective implementation of the assurances given in the company's own Data Protection
    Statement
  • Effective protection of personal data in conformity with the Federal Data Protection Act
  • Effective protection of technical systems against unauthorised internal or external use

The Standard ISO 27001 Certificate

Safety services:

  1. safe data transfer in the extranet:
    Safety via SSL: You use an encrypted connection to our certified server
    https://extranet.aktuare.de.
  2. safe e-mail exchange:
    Among others, we use the PGP standard for transferring data safely. To do this you will
    need a data key, which you can download here:
    to PG Data Key


Standard ISO 27001:2013 Certificate (Dekra) Download PDF

Contact to Data Protection Officer:

If you have any questions regarding your personal data processing and safety please contact our Data Protection Officer: This email address is being protected from spambots. You need JavaScript enabled to view it.